Help

FAQ

How does preorder work?

Right now everything on the site is a preorder. You pay when you check out and your order ships by November 23. We'll email you tracking as soon as it ships, and from there it takes 3 to 5 business days with standard shipping or 1 to 2 with express

Can I get the tee or the sweats on their own?

Yes. Every set page lets you preorder the set, the crop tee on its own or the sweats on their own

Is there a deal on more than one set?

Yes. Preorder 3 sets and save 15%: it comes off automatically at checkout

What colors does it come in?

Chocolate, butter yellow, pink and navy. The sweats are heather gray sweatpants with leggings in the set color sewn in, one piece

How does it fit?

The tee is fitted. The sweats are relaxed with a cuffed ankle. Sizes run XS/S, S/M and M/L: see the size guide for measurements

How much is shipping?

Free US standard shipping on preorders of $100 or more. Under that, standard is $8 (3 to 5 business days) and express is $15 (1 to 2 business days), counted from the day your preorder ships. Full details are in our shipping policy

Can I return something?

Yes, within 30 days, unworn and with tags. Email collabs@alagioactive.com with your order number and we'll send instructions. Full details are in our refund policy

Is there a discount on my first preorder?

Yes. Join the email list on the home page or in the footer and we'll email you a code for 10% off your first preorder

How do I wash it?

Cold wash, inside out. Tumble low or hang dry. No bleach

Still need help? Contact us